Commissions now open: personalised mugs, tableware and one-off piecesEnquire now →

Returns & Cancellations

You can return unused pots within 30 days of delivery for a refund.

Seconds and one-offs can be returned within 7 days of delivery, your cooling-off period for online orders.

Commissioned pieces are made to your design, so they can’t be returned unless they are faulty.

To start a return, email the studio with your order number.

Commissions now openEnquire now